Stacy Harrall-Phillips is Swatpro Academy's Business Skills Tutor and Assessor. Stacy teaches a portfolio of learners studying for L2/L3 Customer Service, L3 Business Administration and L3 Team Leader/Supervisor Apprenticeships, as well as liaising closely with Academy's clients over these qualifications.
It is a role she is extremely qualified to undertake, having a background in training within management, team leading and business development, as well as working as an Internal Quality Assurer. She owned two salons and managed various salons from the age of 19. She worked in business administration, from recruitment, employer engagement, business development and as a team leader within these roles in a well-known Training provider.
Stacy says: "I'm proud to provide learners with guidance on their programme and support them as they gain their professional and personal goals."
Her passion for training and supporting learners is evident from her keen interest in human psychology and personal development. Stacy's personable approach and friendly manner is well received by both learners and employers. This friendly and supportive approach has helped her first 5 cohort of learners to achieve a distinction in the Level 3 Business Administration standard.
Away from work Stacy says she has an active social life, but even when she is home, two teenage daughters and two pet dogs ensure she is always kept busy!