Digital IT support at Swatpro Academy

The vacancy

Swatpro Academy has a vacancy for a full-time member of staff in Digital IT Support. This position could suit an apprentice, as training would be given. The role is to support the Digital Apprentice Manager with coaching apprentices and employers within the Digital Sector and covering areas such as cyber security, infrastructure, network engineering, software development and digital support. The salary will be competitive within the sector and be dependent on the successful candidates’ skills and experience. The package includes a company pension and a mileage allowance.

The role is a work from home role although the team do meet regularly and when appropriate in person at the company offices. The role requires travel to business premises and learning facilities to support apprentices and employers. As such the position could suit an apprentice who has access to a car and a full clean driving license.

The candidate

The successful candidate will have experience in help desk support in the Digital Sector, infrastructure, Cyber Security and the willingness and skills to support the Digital Apprentice Manager, coach and support apprentices and learners who are learning and developing their skills. The ability to work with businesses and employers in the Digital sector is also a requisite of the role, the ability to professionally communicate and support.

Swatpro Academy

As part of Southwest Association of Training Providers (SWATPRO), Swatpro Academy is Training Company that supports apprenticeships and other training programmes in the Business Skills, Digital Skills and Hospitality and Catering sectors. Academy is an alternative to national training companies and colleges because the service and what we provide is local, personal and individualised to meet the needs of both employers and their employees. We are both responsive and flexible to ensure we meet your needs.

Southwest Association of Training Providers (Swatpro)

Swatpro was formed in 2011 as a partnership of employers and training providers to provide an effective, not-for-profit, efficient and cost-effective training provider partnership supporting employers and learners predominantly, but not exclusively within the South West.

The company has a unique pedigree as it is a not-for-profit company limited by guarantee with its membership being established providers approved on the Education and Skills Funding Agency Register of Training Organisations and Register of Apprenticeship Training Organisations with a history of delivering high quality learning and skills

Offering apprenticeships to levy and non-levy paying employers across the following sectors:

  • Accountancy
  • Animal Care & Welfare
  • Business Administration
  • Clinical Health (hospitals)
  • Construction
  • Customer Service
  • Digital (Cyber Security & Network Infrastructure)
  • Digital Marketing
  • Early Years Education
  • Engineering
  • Forklift Engineering
  • Health & Social Care
  • Hospitality and Catering
  • Information Technology
  • Leadership & Management
  • Outdoors, Leisure and Events
  • Retail

Leading on expertise in the delivery of apprenticeship standards for both levy and non-levy businesses, delivering cost-effective, high-quality, flexible skills solutions that meet the needs of the modern workplace and deliver high return on investment.

The application process

The vacancy application information and application from can be downloaded here.

The completed application form to be submitted by email and sent to the Swatpro Academy Training Manager Donna Stuckey by 5pm on March 31st 2022.

The application pack

The documents within the application pack and their use:




Applicant information

For applicant information

Not applicable

Job Description and person specification

For applicant information

Not applicable

Application form

To be fully completed by applicant

Submitted by email to by 5pm on 31st of March 2022

Reference pro forma

The example form that will be sent to candidate referees by Swatpro

Not applicable

Self - Declaration form

To be completed by candidate and if selected for interview bring in a sealed envelope to the interview.

31st of March, 2022

Download an application pack here.

Organisation name: Swatpro Academy

Contact name: Donna Stuckey

Contact email:

Contact website:

Type: Jobs

Salary: Competitive

Location: Home-based

Deadline for completed applications: Thursday 31 March 2022

Have a look at more jobs listings in the sector by clicking here