Level 3

HOSPITALITY SUPERVISOR APPRENTICESHIP


Hospitality supervisors are capable of independently supervising hospitality services and running shifts and provide vital support to management teams.


This Apprenticeship consists of:

✯A minimum duration of 12 months learning

✯Functional Skills Maths (Level 2)

✯Functional Skills English (Level 2)

✯An independent assessment following the end date of learning

Hospitality supervisors are capable of independently supervising hospitality services and running shifts and provide vital support to management teams, so the ability to think on their feet is important. They work across a wide variety of businesses including hotels, restaurants, bars, conference centres, cafes, banqueting venues and contract caterers. They typically work well under pressure delivering top-class customer service, and the ability to motivate a team is essential to their role.

The core set of supervisors’ skills and knowledge are the same regardless of the setting, but supervisors may specialise in specific functions or work across a variety of areas of the business reflecting the multifunctional nature of the industry.

Specialist areas are:

  • Food and beverage supervisor
  • Bar supervisor
  • Housekeeping supervisor
  • Concierge supervisor
  • Front office supervisor
  • Events supervisor
  • Hospitality Outlet supervisor

Progression:

Progression from this apprenticeship could be into a hospitality management position.

DOWNLOAD COURSE SHEET

Entry Requirements:

An employer will determine their own entry requirements for an employee to commence this apprenticeship, but these general entry requirements apply; you must be aged 16 years or over and must be working in the hospitality and catering sector for at least 30 hours a week. You also need to be a resident in England and not taking part in full-time education. Sometimes you can work less hours a week with the apprenticeship taking a longer period.

If you are not yet employed, Swatpro Academy advertises apprenticeship vacancies with employers on the National Apprenticeship website. This is a free service and there are many apprenticeship opportunities available. You can find and apply for current Apprenticeship Vacancies here.